Website: https://legalillustrated.co.uk/

This website is operated by Indy Sira Counsel Ltd, a company registered in England and Wales (company number 17082857) trading as Legal Illustrated (“Legal Illustrated”, “we”, “us”, “our”).

Legal Illustrated operates as a consultancy business providing commercial, legal and operational advisory support. Services are delivered through a consultancy structure and pursuant to separate written engagement terms agreed with clients.

Our regulatory status

Legal Illustrated is a trading name of Indy Sira Counsel Ltd, which operates as an unregulated legal consultancy and is not authorised or regulated by the Solicitors Regulation Authority (SRA) as a law firm.

Legal services may be provided by Indy Sira and/or other suitably qualified lawyers or consultants engaged by Legal Illustrated. Where an individual providing legal services is a practising solicitor or other regulated legal professional, they remain subject to their own applicable professional and regulatory obligations in their individual capacity.

Indy Sira is a solicitor of England and Wales and is regulated by the SRA in her individual professional capacity when providing legal services.

Legal Illustrated does not undertake reserved legal activities or any activity requiring the business itself to be SRA-authorised.

Reserved and regulated activities

We do not provide services which constitute reserved legal activities under the Legal Services Act 2007, including:

• the conduct of litigation;

• rights of audience;

• reserved instrument activities;

• probate activities;

• notarial activities; or

• the administration of oaths.

We do not provide regulated immigration services, FCA-regulated financial services or claims management services. We do not provide regulated immigration services, FCA-regulated financial services or claims management services unless expressly stated otherwise. We do not hold client money.

How to make a complaint

We aim to provide a high standard of service. If you have any concern or complaint about our Services or charges, please contact us at: indy@legalillustrated.co.uk in the first instance.

Please tell us what has gone wrong and, where possible, how you would like the matter to be resolved.

We will acknowledge your complaint promptly, normally within five business days, investigate it fairly and without charge, and provide our final written response as soon as reasonably practicable and in any event within eight weeks of receiving your complaint.

Legal Ombudsman

Where your complaint concerns legal services provided through Legal Illustrated by a solicitor or other authorised legal professional whose services fall within the Legal Ombudsman’s jurisdiction, you may have the right to refer your complaint to the Legal Ombudsman..

You should normally first use our internal complaints procedure. If you are dissatisfied with our final response, or your complaint has not been resolved within eight weeks, you may be able to ask the Legal Ombudsman to consider it.

Generally, a complaint must be referred to the Legal Ombudsman within one year of the act or omission complained about, or within one year of when you became aware, or should reasonably have become aware, that there was cause for complaint, and within six months of receiving our final written response.

The Legal Ombudsman may in some circumstances accept a complaint outside those time limits where it considers it fair and reasonable to do so.

Legal Ombudsman
PO Box 6167
Slough SL1 0EH
Telephone: 0300 555 0333
Email: enquiries@legalombudsman.org.uk
Website: legalombudsman.org.uk

Concerns about professional conduct

Legal Illustrated is not regulated by the SRA as a law firm. However, solicitors providing legal services through Legal Illustrated remain subject to their individual professional and regulatory obligations.

Concerns about the quality of our Services or our charges should ordinarily be raised through our complaints procedure above. Concerns about the professional conduct of a solicitor providing Services through Legal Illustrated, including possible breaches of their professional obligations, may fall within the SRA’s regulatory remit in relation to that individual.

Further information about reporting concerns to the SRA is available at sra.org.uk.

Professional indemnity insurance

Legal Illustrated maintains commercial professional indemnity insurance in relation to its consultancy services. Because Legal Illustrated is not an SRA-authorised law firm, its insurance is not required to comply with the SRA's minimum terms and conditions applicable to SRA-regulated firms. Further information about our current insurer, level of cover and territorial scope may be available on request.

Confidentiality

We treat client information and communications confidentially in accordance with applicable legal, professional and contractual obligations.

SRA compensation arrangements

As Legal Illustrated is not an SRA authorised law firm, clients will not have access to the SRA Compensation Fund in relation to services provided.

The Compensation Fund is a discretionary fund which may provide compensation in certain circumstances involving SRA-regulated firms. Those arrangements do not apply to Legal Illustrated's unregulated consultancy structure.

General

This information forms part of the regulatory information provided to clients at engagement and should be read alongside the applicable Legal Illustrated Engagement Letter and Matter.

We may update this information from time to time. The current version will always be available on this page.

Effective date: 19 May 2026

Last updated: 31 August 2026